Privacy Policy
NexGen Crane & Rigging
Website Privacy Policy, Communications Terms & Conditions, and Consent Disclosures
Effective Date: 09/15/2026
This document provides the recommended privacy, telephone, and SMS/text messaging disclosures for the NexGen Crane & Rigging website.
1. Privacy Policy
NexGen Crane & Rigging (“NexGen,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we may collect, use, disclose, and protect information obtained through our website, telephone communications, text messaging, email communications, and other interactions with our company.
Information We May Collect
We may collect personal and business information that you voluntarily provide to us, including:
- Name
- Company or organization name
- Email address
- Telephone or mobile phone number
- Billing or service address
- Project or jobsite information
- Information submitted through website contact, quote, or service request forms
- Communications you have with our employees or representatives
- Other information necessary to respond to an inquiry, prepare a quote, schedule work, provide services, or maintain a customer relationship
We may also automatically collect certain technical information when you visit our website, such as IP address, browser type, device information, referring website, and information about how visitors interact with our website.
How We Use Information
NexGen Crane & Rigging may use information collected from you to:
- Respond to inquiries and requests for information
- Prepare and provide estimates, proposals, and quotes
- Schedule and coordinate crane, rigging, transportation, or related services
- Communicate regarding active or upcoming projects
- Provide scheduling, dispatch, jobsite, or service updates
- Communicate regarding invoices, accounts, or other customer-service matters
- Maintain and improve customer relationships
- Improve our website, services, and business operations
- Send communications that you have requested or consented to receive
- Comply with legal, regulatory, contractual, safety, or insurance requirements
- Protect the rights, property, safety, and security of NexGen Crane & Rigging, our customers, employees, and others
Sharing of Information
NexGen Crane & Rigging does not sell your personal information.
We may disclose information to service providers, vendors, professional advisers, or other parties when reasonably necessary to operate our business, provide requested services, maintain our website and communications systems, process business transactions, comply with legal obligations, or protect our legitimate business interests.
These parties may include technology providers, telecommunications providers, payment processors, professional advisers, insurance providers, and other vendors supporting our operations.
Mobile Information and SMS Consent
Mobile phone numbers, text messaging opt-in information, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes.
Information may be provided to telecommunications providers and other service providers solely as necessary to facilitate communications requested or authorized by you.
Your consent to receive SMS/text messages is not a condition of purchasing goods or services from NexGen Crane & Rigging.
Cookies and Website Technologies
Our website may use cookies, analytics tools, or similar technologies to improve website functionality, understand website usage, measure performance, and improve our services.
Users may be able to restrict or disable cookies through their browser settings. Disabling certain cookies may affect website functionality.
Data Security
NexGen Crane & Rigging takes reasonable administrative, technical, and organizational measures intended to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.
However, no internet transmission, electronic communication, or data storage system can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and customer records, satisfy contractual requirements, resolve disputes, enforce agreements, and comply with applicable legal and regulatory obligations.
Your Choices
You may request that NexGen Crane & Rigging update or correct certain personal information you have provided to us.
You may also opt out of certain communications from us by following the instructions included in those communications or by contacting NexGen Crane & Rigging directly.
SMS/text messaging recipients may opt out by replying STOP.
Changes to This Privacy Policy
NexGen Crane & Rigging may update this Privacy Policy periodically. Changes will become effective when the revised policy is posted to our website unless otherwise stated.
2. SMS/Text Messaging Terms & Conditions
By providing your mobile telephone number and affirmatively opting in to receive text messages from NexGen Crane & Rigging, you consent to receive SMS/text messages from NexGen Crane & Rigging at the number provided.
Types of Messages
Messages may relate to:
- Customer inquiries
- Estimates and quotes
- Project communications
- Scheduling and dispatch
- Appointment or jobsite coordination
- Service updates
- Account or billing communications
- Follow-up communications
- Other customer-service or business-related communications
Message Frequency
Message frequency may vary depending on your interaction with NexGen Crane & Rigging and the services being provided.
Message and Data Rates
Message and data rates may apply according to your wireless carrier and mobile service plan.
NexGen Crane & Rigging is not responsible for charges imposed by your wireless carrier.
Opting Out
You may opt out of receiving SMS/text messages at any time by replying:
STOP
After opting out, you may receive a final confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages unless you subsequently provide consent to receive them again.
Consent Is Not Required for Purchase
Your consent to receive SMS/text messages is not a condition of purchasing or receiving goods or services from NexGen Crane & Rigging.
Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
Delivery of SMS/text messages may be affected by your mobile carrier, device, coverage, or other circumstances outside NexGen Crane & Rigging’s control.
Privacy
Your participation in NexGen Crane & Rigging’s SMS/text messaging program is subject to our Privacy Policy.
Mobile phone numbers and SMS consent information will not be sold or shared with third parties or affiliates for marketing or promotional purposes.
3. Telephone Call Consent
By providing your telephone number to NexGen Crane & Rigging, you authorize NexGen Crane & Rigging to contact you regarding your inquiry, quote, project, account, requested services, or other matters related to your business relationship with NexGen Crane & Rigging.
Communications may include:
- Telephone calls
- Return calls
- Voicemail messages
- Scheduling communications
- Project-related communications
- Customer-service communications
Providing your telephone number does not require you to purchase any product or service from NexGen Crane & Rigging.
NexGen Crane & Rigging will handle telephone contact information in accordance with our Privacy Policy.